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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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Fridge freezer E-NRKG39P320GBO6 freezer light constantly

Customer Question

Fridge freezer E-NRKG39P320GBO6 freezer light constantly flashing have same model abroad and same thing happening
Submitted: 11 months ago.
Category: Appliance
Expert:  George-Allsorts replied 11 months ago.

The flashing freezer light indicates that the temperature inside the freezer is too high... Try defrosting the freezer and see if the lights are still flashing..

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Customer: replied 11 months ago.
Thanks what temperature should freezer be at
Expert:  George-Allsorts replied 11 months ago.

The freezer warning light would come on between -15 and -11... The freezer temperature should be maintained at between -18 and -24 depending on your settings.

Customer: replied 11 months ago.
Freezer permanently flashing on minus 18 and has been for weeks
Expert:  George-Allsorts replied 11 months ago.

Ok, let me look at the docs for this when I get into the office tomorrow and I'll come back to you

Expert:  George-Allsorts replied 11 months ago.

Do you know the temperature of the fridge?

Customer: replied 11 months ago.
10
Expert:  George-Allsorts replied 11 months ago.

Can you tell if the fan is working in the freezer?

Customer: replied 11 months ago.
Where is fan
Expert:  George-Allsorts replied 11 months ago.

Sorry, not the freezer, the fridge

Expert:  George-Allsorts replied 11 months ago.

At the top inside the fridge

Expert:  George-Allsorts replied 11 months ago.

Also, check that Super Freeze is not switched on

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