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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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I have a Miele integral dishwasher. The red light has come

Resolved Question:

I have a Miele integral dishwasher. The red light has come on in the door panel. I have filled the salt container and the rinse aid container , switched it off the on again, but the red light persists.
I think the model number is NR/45208673 and the letters G679-SCVI are also on the door panel.
Please could you advise
Jan Mitman
Submitted: 5 months ago.
Category: Appliance
Expert:  George-Allsorts replied 5 months ago.

Hello Jan, my name is George,

Is the light flashing or just a stable light?

Customer: replied 5 months ago.
Just stable. George.
Expert:  George-Allsorts replied 5 months ago.

Have you run a program since you replenished the salt levels?

How much salt did you replenish the system with, and what type/brand?

Customer: replied 5 months ago.
we have run the machie several times since putting in the salt. We used Finnish dishwasher salt and Finnish Rinse Aid
Expert:  George-Allsorts replied 5 months ago.

Ok, thanks for responding so quickly..

The only thing that would cause that scenario is:

  1. Your appliance is low on salt
  2. The reed switch on the side of the water softener is defective
  3. You have a wiring disconnect from the water softener to the pcb
  4. The pcb is defective

You will need to call an engineer out to confirm/repair any of the later three

Expert:  George-Allsorts replied 5 months ago.

Please take the time to rate my assistance using the stars provided at the top of the page, as it is the only way I get credited for responding to you.

Customer: replied 5 months ago.
There is definitely salt in there,George as I can feel it.
Should it have disolved?
Expert:  George-Allsorts replied 5 months ago.

Not completely, you should still be able to feel it..

If the reed switch is faulty, the wires to the reed switch have a disconnect, or the pcb be faulty, then you will receive the condition you are receiving.

Customer: replied 5 months ago.
Ok thanks, ***** ***** if I will have to call out an engineer.
Thanks for your help.
Expert:  George-Allsorts replied 5 months ago.

Hope you get it resolved without too much fuss.

.

Please take the time to rate my assistance using the stars provided at the top of the page, as it is the only way I get credited for responding to you.

George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience: A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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