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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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We have a AEG OKO -LAVAMAT 1576 TURBO WASHING MASHINE. IT

Resolved Question:

We have a AEG OKO -LAVAMAT 1576 TURBO WASHING MASHINE.
IT HAS WORKED VERY VERY WELL UNTIL LAST FEW WEEKS WHEN IT HAS FAILED TOWARDS THE END OF THE CYCLE AND HAS NOT SPUN DRIED THE WASHING.CAN YOU ADVISE HOW TO SOLVE THE PROBLEM. WE ARE LOCATED CLOSE TO SAN PEDRO AND ESTEPONA IN SOUTHERN SPAIN
Submitted: 5 months ago.
Category: Appliance
Expert:  George-Allsorts replied 5 months ago.

Good morning Paul, my name is George,

Can you tell me the PNC / Product code that is on the label inside the door please

Customer: replied 5 months ago.
I CANNOT BECAUSE WE RETURNED TO UK YESTERDAY .WE HAVE HAD THE MACINE ABOUT 6 YEARS
Expert:  George-Allsorts replied 5 months ago.

How old is the appliance Paul?

Customer: replied 5 months ago.
IT WAS BOUGHT NEW ABOUT 6 YEARS AGO
Expert:  George-Allsorts replied 5 months ago.

and how often is it used?

Customer: replied 5 months ago.
USED DAILY FOR ABOUT 3 MONTHS OF THE YEAR WHEN WE ARE IN SPAIN
Customer: replied 5 months ago.
DID YOU RECEIVE MY REPLY ?
Expert:  George-Allsorts replied 5 months ago.

Ok, this type of issue (given the answers above) is usually caused by one of three possibilities..

  1. The appliance is Out Of Balance
    This can be caused by laundry weights being uneven, or by a fault on the sensor of the PCB
  2. There is a blockage in the drain.
    If water is still in the appliance due to the failure of a drain cycle to emit all water, then the appliance will not spin.
  3. MOST LIKELY The carbon brushes of the motor are worn and require changing...
    This allows the motor to turn during normal tumble, but not spin when it has weight in it.
    Try filling the appliance with water but not clothes.. Then when the drain/spin cycle is due, if the appliance drains ok and spins at full speed when not having weight in it, then it is highly likely that the carbon brushes need changing
Customer: replied 5 months ago.
THANK YOU I WILL TRY THOSE OPTIONS WHEN NEXT IN SPAIN I APPRECIATE YOUR HELP
Expert:  George-Allsorts replied 5 months ago.

You are very welcome.
Please let me know if you still have problems.. otherwise, please take the time to rate my assistance using the stars provided (5 stars is best) at the top of the page, as it is the only way I get credited for responding to you.

George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience: A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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