Good evening apologies for the delay in providing a response.
Are there any error codes shown on the display when you switch on the central element, and does the control panel show the element is on\heating.
We need to establish if this is a control board or element failure, in order to see if there are any tests you can perform ahead of arranging an engineer to attend to repair the faulty hardware component.
Could you please provide the serial number of the induction hob?
Hello I am just following up from last week, do you still require assistance?
Good morning sorry for the delay in responding, do you still require assistance?