Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi Catherine - can you give me the model number.
Copy and paste the following into your browser and then we are on the same page -- http://documents.manchester.ac.uk/display.aspx?DocID=20594 -- go to page eight which shows the drain gutter and hole at the back of the fridge, is this drain hole clear?
OK firstly remove all the food and shelves from you fridge area. Boil up a kettle and carefully pour hot boiling water into the hole at the back and tell me if it runs away or backs up?