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JamesI
JamesI, Handyman
Category: Appliance
Satisfied Customers: 743
Experience:  I have repaired and maintained numerous items over the years, from fridges to freezers, radios to TV's.
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We have a 2 year old integrated fridge/freezer which has

Customer Question

We have a 2 year old integrated fridge/freezer which has just stopped working. Had to throw out hundreds of pounds of meat! Any idea what we should be looking for in terms of the fault and how to fix it?
Submitted: 4 months ago.
Category: Appliance
Expert:  adamd-mod replied 3 months ago.
Hello there,
I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.
I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.
Please note, I am just a moderator for this category, I can only try and find experts to help, I can't answer the question itself.
Thank you!
Adam
Expert:  JamesI replied 3 months ago.

Firstly is there any sign of power going to the fridge, does the fridge light come on when you open the door?

Secondly does the radiator at the back of the fridge freezer feel warm?

The most likely cause is either someone has accidentally switched the fridge off on the counter, turned the thermostat in the fridge to the off position or the fuse in the plug has blown, however if the fridge light comes on when you open the door, that rules it being a related to the supply of electricity to the fridge.

Anything short of changing the fuse in the plug will require an engineer visit, to diagnose the fault.

Please let me know how you get on checking if the fuse and switches, and if this doesnt work, please provide your postcode so I can suggest a suitable engineer to repair your fridge freezer.

Regards

James

Expert:  JamesI replied 3 months ago.

Hello I am just following up from last week, do you still require assistance, if the above suggestion has resolved your issue I would appreciate if you could rate the service received.

Many thanks

James

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