Can you post the model number of the appliance please.
Thanks. Give me a few minutes while i check up on this and i will get back to you.
Ok looking at the spares diagram on this model im afraid its not good news.
Its not showing the hose is sold seperate im afraid. Its only showing as a complete freezer door on this.
Now im not sure if you are able to remove the front control panel and see if you can pull the hose up from the bottom upwards. Even though its not availble as a spare part you may be able to remove it and find a hose that thin you can use.
But normally if you cannot get the hose its because the hose is foamed into the door panel so thats why its not replaceable.
Im sorry but its looking like a complete freezer will be needed here if you cannot repair the hose at the bottom.
Now the door on this is very expensive. You are looking at about £190 just for the door, Sorry its not looking like good news.