Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.
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How old is your washer?
Also does it get a lot of use?
Thank you for that information.
I need you to try a reset of the main control board at this time.
Please either unplug the washer from power or turn it off at the mains so there is no power going to it for atleast 1 full hour.
Then re power your washer and run a load of wash, let me know if the problem is cured.
This usually works, but if not, please let me knwo because I will have further information for you;-)
In any case, I will stick with you until this is complete.
Please rate my service kindly.
Also it is the only way I am credited for my time and expertise with you.
Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.
Then you can reach me by simply replying to this message anytime.
Thank you and have a great Sunday!
Thank you for that.
In this case the problem is as I suspected. The main control board needs to be replaced.
Its easy to do no soldering required, just take a few pics of the wiring placement before hand so you are sure where they all plug in;-)
The best place to get that main control board is: http://www.espares.co.uk/
I would call them to order this part because they dont list all parts on their website for one thing, and the other is you need to tell them to make sure they send you one with a pre-programmed PROM IC. Some of them come without that done and thats a problem as a problem.
I will help you all the way until this is done.
It doesn't cost you anything more to rate kindly, and that will ensure we dont lose each other, you will still have full access to me for 30 days in that case ;-)
Here is espares phone #: 0844 9777 888
Have a nice day!
Hi, yes I know they are open only during the week.
Please remember to rate kindly so I can stick with you;-)
Hi, it is ok either way, but sometimes We can lose each other if too much time passes, once you rate and I am already sure of the problem you will have access to me until we are sure we have the problem licked;-)
Thanks for your understanding;-)
Hopefully the cost is worth it o you for the part. However, my job as a technician was to tell you exactly what is wrong and I did do that for you. I would remain with you but please rate my service kindly at this time as I did let you know the issue. I have been a hands on appliance tech for over 35 years and an online tech as well for Just answer for 10 years +.