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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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Despite my cleaning all of the filters and checking the hose

Resolved Question:

Despite my cleaning all of the filters and checking the hose for blockages, the red warning light comes on after a short time, each time I try to use my Bosch BGS4 vacuum cleaner with the consequent power reduction so I am unable to clean my house. Please help.
Submitted: 1 year ago.
Category: Appliance
Expert:  Michael replied 1 year ago.

Hi, good afternoon.

How old is your vacuum cleaner?

Thank you

Tech Michael

Customer: replied 1 year ago.
I've already paid £20!
Expert:  Michael replied 1 year ago.

Hi I don't think they are looking for money.

I haven't gotten an answer to the question I have asked so I can be sure of what is wrong.

"How old is your vacuum cleaner?"

Thank you

Tech Michael

Customer: replied 1 year ago.
The vacuum cleaner is 2 years and 4 months old, so no longer covered by warranty.
Although I got through to you from the Bosch website, I gather you are nothing to do with the Bosch company (I have now spoken to a Bosch staff member on the phone) and I don't think you will be able to help me with this query. Would you please, therefore, see that my £20 is refunded.
Expert:  Michael replied 1 year ago.

Hi, the reason we are on the Bosch website is that we are experts with these vacuums.

Please rate my service kindly and I will be able to close this for you and will send this to Customer Service for you for refund processing.

Thank you

Sincerely

Tech Michael

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