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Michael
Michael, Customer Service
Category: Appliance
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Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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My bosch dishwasher excel is showing error code E9. What

Customer Question

my bosch dishwasher excel is showing error code E9. What does this mean?
Submitted: 7 months ago.
Category: Appliance
Expert:  Michael replied 7 months ago.

Hi Im sorry to hear that.

Bosch Dishwasher Error Code E9
Fault Condition: Flood protection activated
Repair or Check: Drain blocked – Check tray under machine for water leaks and If dry lift the rubber flap at the back of the sump molding under the filters and clean.
Parts Required: Drain pump cleaned or replaced

In any case, I will stick with you until this is complete.

Please rate my service kindly.

Also it is the only way I am credited for my time and expertise with you.

Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.

Then you can reach me by simply replying to this message anytime.

Thank you and have a great week!

Sincerely

Tech Michael

Expert:  Michael replied 7 months ago.

For any problem you may have please see this link:

http://removeandreplace.com/2015/10/09/bosch-dishwasher-error-codes-how-to-clear-what-to-check/

Customer: replied 7 months ago.
Michael,There does not appear to be any water escaping under the machine. I ran it again. What I did notice was that when I opened the machine it was not hot! Your comments would be appreciated.
I still showed error code E09.
Jan
Expert:  Michael replied 7 months ago.

Hi Jan,

if the steps I sent do not help the the main board may be failing or may just have glitched temporarily.

To find out please do this:

Please turn power off to your dishwasher at the mains for 1 full hour.

That may reset the main control board if it simply just glitched electronically as they sometimes will.

Please turn the power back on at the mains after that time period and try it once again. If the problem persists you will need a new main board in the door of your dishwasher. its easy to change and no special tools are required I will help if that is the case.. hopefully this proceedure will cure the issue, but not likley.

The best place to get that new main board if needed, is Espares: http://www.espares.co.uk/

I would call to order this part because they dont list all parts they carry on site and also if you call they will ship the same day in most cases;-)

Pleas call Espares: 0844 9777 888

If you rate kindly at this time I can remain with you until we have this part replaced.

Thanks Jan.

Sincerely

Tech Michael

Michael, Customer Service
Category: Appliance
Satisfied Customers: 9308
Experience: I have been an appliance repair tech for over 30 years and will help you solve your problems.
Michael and other Appliance Specialists are ready to help you
Customer: replied 7 months ago.
Bought new dishwasher.Regards Jan
Expert:  Michael replied 7 months ago.

That works as well;-)

Best of luck with your new dishwasher!

Tech Michael

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