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JamesI
JamesI, Handyman
Category: Appliance
Satisfied Customers: 750
Experience:  I have repaired and maintained numerous items over the years, from fridges to freezers, radios to TV's.
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My LG 50" Flat screen tv has developed a 6" high red line

Customer Question

My LG 50" Flat screen tv has developed a 6" high red line across the top of the screen - any ideas?
Submitted: 3 months ago.
Category: Appliance
Expert:  JamesI replied 3 months ago.

Good evening,

Unfortunately its not good news, this is a failure within the LCD panel (the panel itself can not be repaired), which means replacement, this is the most expensive part of the TV set, to this end its likely to be uneconomical to repair.

The issue is caused when the internal electronics within the LCD lose connectivity to one of the many 1000s of lines which make on the LCD panel, each line is made up of three colours (Red, Green and Blue), in this case the fault is making the LCD screen believe RED should be displayed, and hence why you getting a straight red line across the display.

If you provide me with your postcode I can certainly recommend a suitable repair centre who can give you a quote for replacing the LCD panel, or failing that recommend an equivalent model if your looking to buy new, I just need to know your budget.

Regards

James

Expert:  JamesI replied 3 months ago.

I just wanted to follow up and check if you required any further assistance, and request you rate the service received so I may resolve this case.

Many thanks

James

Expert:  JamesI replied 3 months ago.

I havent heard from you in a few days, and I just wanted to follow up and check if you required any further assistance?

Many thanks

James

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