Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.
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May I have the full model # of your fridge?
Also how old approx it is?
Hi, thanks for that info, thanks for the model#. But for now, all you need to do is defrost this one with the doors open for 24 hours.
The reason this happens most times is that ice forms in the freezer drain behind the rear wall in the drain line tube.
When this happens, and the unit goes into defrost, the water has no where else to go but down the back wall inside the fridge section so you get water in the fridge ;-)
A defrost like this, even though its frost free is sometimes needed.
I think that will solve your issue. I have been a refrigeration tech for over 35 years lol.
In any case, I will stick with you until this is complete.
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