Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi Hugh, I assume your talking about the Charcoal filter, which generally needs to be secured in place if its lose\resting on the grease filter air will not be sucked up through it as there is insufficient vacuum, this is because its recirculating the air rather than using a duct to take the contaminated air outside.
Please let me know if you need any further assistance.
I havent heard from you in a few days, and I just wanted to follow up and check if you required any further assistance?