Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!
The model tag is on a sticker right behind the door around the opening.
Please allow me just a few minutes to prepare some information for you, thank you!
To clear child lock facility press Stop/Cancel three times.
See page 22 of the Owner's Manual available below!