Hi, I am sorry to hear that.
How old is your computer?
oh my apologies, it just now showed me that it less than a year old!
Sometimes the messages are a little delayed.
Ok, now since its just Under 1 year old you are in good shape as far as a free repair from Samsung ;-)
What you have is a broken slot catch and that is under warranty as is your computer 100% covered still at this time.
What you need to do, is contact Samsung, using the phone contact information on the warranty card, and in the user manual that came with your computer. They will set up shipping and tell you where to either send or bring it in for this repair. Also there will be no cost to you for that.
If you cant locate the phone # I will send you one, but the one that came with your computer will work quicker with any run around with phone transfers lol
In any case, I will stick with you until this is complete.
Please rate my service kindly.
Also it is the only way I am credited for my time and expertise with you.
Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.
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Thank you and have a great day!