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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9552
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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My whirlpool drier awz3413 will not start

Customer Question

my whirlpool drier awz3413 will not start
Submitted: 10 months ago.
Category: Appliance
Expert:  Michael replied 10 months ago.

Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.

2. I will give you the best possible Answer for your problem without the ability of actually being present with you.

The better you describe the problem, the quicker I can help ;-)

3. Remember to leave a Positive Rating ,it doesn't cost anything additional to rate kindly;-)

I am only credited for my time and expertise if you rate kindly.

How old is your Dryer?

Also please open the dryer, and turn the drum by hand, let me knwo if it has resistance or it spins pretty easily?

Thank you

Tech Michael

Customer: replied 10 months ago.
probably 8 years. It feels quite heavy to turn.
Expert:  Michael replied 10 months ago.

Hi thank you for that information. Do you have a meter for some tests?

Also does the machine turn on? Any lights etc?

Thanks

Tech Michael

Customer: replied 10 months ago.
No I don't have a meter. The problem is it does NOT turn on. The switch has always been a bit slow or reluctant to operate the machine, but recently it's been OK if I just hold the button in for a few seconds however now I cannot coax it into switching on.
Expert:  Michael replied 10 months ago.

Thank you for that info. I would then suspect the main push button switch.

This part you need is the main control board , the one with the push button.

It is easy to fit, with just a few basic hand tools and I will help you get to it once you have the new one.

The best place to get that would be: http://www.ransomspares.co.uk/

Its best to call them because you want to make sure to get the correct part the first time;-)

And there are many different boards.

Please call Ransom Spares: 0844(###) ###-####a href="http://www.ransomspares.co.uk/" target="_blank">Home » Parts » Search » Whirlpool » Drier Awz3413

In any case, I will stick with you until this is complete.

Please rate my service kindly.

Also it is the only way I am credited for my time and expertise with you.

Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.

Then you can reach me by simply replying to this message anytime.

Thank you and have a great night!

Sincerely

Tech Michael

Customer: replied 10 months ago.
I appreciate Michael's replies, but haven't found out if his suggestions are feasible yet so cannot rate him yet.
Expert:  Michael replied 10 months ago.

Hi I will be here when you are ready to continue;-)

Michael and other Appliance Specialists are ready to help you

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