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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 898
Experience:  Worked on appliances for more than 15 years
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My AEG Electrolux washer-drier is showing error code 10 at

Customer Question

My AEG Electrolux washer-drier is showing error code 10 at the end of a wash cycle and before the tumble drier should start.
Submitted: 3 months ago.
Category: Appliance
Expert:  KevinWhiteJA replied 3 months ago.

Hi, welcome to Just answer .... please tell me its complete model number and how old is it ?
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If you have further questions I will be pleased to assist you .. Please remember to RATE my answer Excellent or Good Service when you are satisfied....Thanks

Customer: replied 3 months ago.
Hi Kevin. It's model no. 16830. AEG Elecrolux Lavamat turbo. Don't know how old it is, but maybe 7 years? In the manual it says it's the water supply but there doesn't seem to be a problem there as it does the wash, rinse and spin cycle ok. It's just the tumble drier that isn't working. Thanks. Linda
Expert:  KevinWhiteJA replied 3 months ago.

OK what happens if you run the washer on cold wash only cycle ?

Customer: replied 3 months ago.
Hi. It is a cold fill machine and I use a 40-60o mix wash. The wash cycle works fine. It just won't do the tumble dry. I'll try a cold wash and dry and see what happens. Thanks
Expert:  KevinWhiteJA replied 3 months ago.

OK if it works fine on cold wash then it is the heating element that will need replacement... let me know how it goes

________________________________________________________________________________________
If you have further questions I will be pleased to assist you .. Please remember to RATE my answer Excellent or Good Service when you are satisfied....Thanks

Customer: replied 3 months ago.
I have switched the control to a cold wash then tried to add a tumble dry programme but it won't accept the drying cycle. It just says error. Thanks
Expert:  KevinWhiteJA replied 2 months ago.

it wont accept drying cycle because of bad heating element ... if the heater was fine it would have worked on drying cycle

Customer: replied 2 months ago.
Ok thanks. I'll look into it and let you know the outcome.
Expert:  KevinWhiteJA replied 2 months ago.

Sure please let me know how it goes

Customer: replied 2 months ago.
Hi. I've had my machine fixed today and it was the water supply valve that needed replacing.
Regards Linda

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