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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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I have an older Siemens dishwasher which is flashing 11 at

Customer Question

I have an older Siemens dishwasher which is flashing 11 at me, won't allow me to select programme, what's wrong?
Submitted: 3 months ago.
Category: Appliance
Expert:  George-Allsorts replied 3 months ago.

F11 is usually the NTC on the heater..

What is the Enr of the appliance?

Customer: replied 3 months ago.
Unfortunately that has rubbed off. given the age is there anything I can do or am I talking new machine?
Expert:  George-Allsorts replied 3 months ago.

Is it not etched into the metal at the top of the doors inner panel?

Customer: replied 3 months ago.
i think it is SE6 4M3 50GB/36
Expert:  George-Allsorts replied 3 months ago.

Excellent.. one moment please

Expert:  George-Allsorts replied 3 months ago.

That version has the NTC Sensor that sits on top of the heater...

Test the heater to make sure it is ok.. if it is, just replace the NTC part number 00165281

Customer: replied 3 months ago.
ok so how do i test the heater if the appliance won't let me set anything?
Expert:  George-Allsorts replied 3 months ago.

Hello again,

To test the heater you need to access the heater area by removing the base panel of the appliance.. you can remove the base panel by tipping the appliance onto its back and unclipping the locking tabs..

Once removed, use the multimeter on a continuity setting to ensure that the heater has continuity.

If yes, just replace the NTC that is on top of the heater.

If no, then replace both the heater and the NTC

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