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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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The washing machine won't spin, when I try to run the wash,

Customer Question

The washing machine won't spin, when I try to run the wash, the weight comes up on the machine, then when I hit start it just makes a beep noise but doesn't spin.
Submitted: 3 months ago.
Category: Appliance
Expert:  canuck the pro replied 3 months ago.

Hi my name is ***** ***** I have been in the plumbing field for 20 years. I will be glad to help you today. Is this a top loading washing machine or front loading? It fills with water then stops at the spin cycle?

Customer: replied 3 months ago.
It is a front loading machine, the wash never even starts.
Expert:  canuck the pro replied 3 months ago.

Will you provide the model number of the machine? Does the door lock? Is the child lock on?

Customer: replied 3 months ago.
the door is locking and the child lock is not on.
Expert:  canuck the pro replied 3 months ago.

Any error code or beeping? No matter whether washing with hot,warm or cold? No water ever enters?

Customer: replied 3 months ago.
No water ever enters, no code, just the weight comes up on the screen which never happened before.
Expert:  canuck the pro replied 3 months ago.

Will you provide the model number of the machine? I am not sure what the weight symbol my signify. Have you looked up that symbol in your manual?

Expert:  canuck the pro replied 3 months ago.

Have you tried different water temperatures?

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