Hi my name is ***** ***** I have been in the plumbing field for 20 years. I will be glad to help you today. It might help to look with a flashlight but there are two screws that hold the front plate on beneath the door. Do you see them? There is not a way to shut off the water to the dishwasher?
Have you removed the plate below the door? The water pipe may just be kinked but you will have to look underneath the dishwasher with the plate removed.
The plate is set back from the door and the screws are usually black and hard to see. Have you looked with a flashlight? You might even have to lay on the floor to see them.
Sorry if the site keeps suggesting a phone call. Considering that shaking the line gets water to go through it very well may be a kink in the line or it may be twisted. It may need to be tightened to stop the leak also. When you do take the plate off you can always take a picture and post it here if the issue is not obvious.
It actually does not connect onto the back. It is right behind the plate to the left. You can access the connection from there without having to remove the dishwasher. No the shut off is not usually installed there. It is usually installed at the source of the water. Is there not one under the sink?
Right here in the chat. I may not be online when you do comment but I surely will respond as soon as I am. Not sure about the time difference. It is 1030pm here now. It is a holiday weekend here so no working tomorrow too.
It surely does. Worst case scenario the water valve is at fault but it very well just may be a twisted line or debris in the line. It think the most likely repair is going to be finding the stop valve under the sink and turning it off and disconnecting the line from the valve under the machine then directing the line into a bucket and turning on to flush it out then reconnecting it. Since it does not leak all the time there may be a crack in a hose or a crack in the water valve. The valve is very easy to replace. Once the water is off disconnect the supply line from the valve under the machine and remove the anchor screws that hold the valve then disconnect the hose clamp on the back of it and the wire harness. Install the new one doing that in reverse. If it is the valve then you would have to order a new one from a local appliance parts supplier using the model number inside the door on the label.
You are very welcome. I look forward to it.
What is the model number of the machine? There should be a panel inside the rim of the door with that information.
I will have to take a closer look later on as I am on a service call today that will take a few more hours. Will this help in the meantime? Click here
Were you able to open the link? Is this a built in model of dishwasher?
No problem, I should have asked earlier for the model number. I thought it was the built in type. Which number is ***** model number?
I am going to opt out and open to other experts. Hopefully the next expert will be online at the same time as you are.
Hello Carol, my name is ***** ***** I am a UK expert.. I wonder if I may assist you in some way..
You describe the jiggling of a pipe.. to which pipe are you referring?
In relation to the appliance; which direction and to where, do the pipes lead... describe it in as much detail as you can.
Also, you say you want to get into the base, is this correct?
Thanks for that... I would normally have said that such an issue would have been caused by the Water Fill Assembly, or a bent/restricted hose, but in your situation, given that the hose is of hard format and pulling out the appliance allows it to work correctly, I am envisioning one of two scenarios:
The Fill Valve is the part to which you attach the hose onto the dishwasher. At the other end of that part (inside the dishwasher) is a solenoid that allows throughput of water by electrical request... If your dishwasher requires water then the valve will operate to allow water in..
The plug is the plug that connects to the solenoid that has your wiring connections.
Please let me know if you still have problems.. otherwise, please take the time to rate my assistance using the stars provided (5 stars is best) at the top of the page, as it is the only way I get credited for responding to you.
Ok... sounds good to me.. Rule out the cheapest first.