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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
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Experience:  Worked on appliances for more than 15 years
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My Bosch Exxcel 7 washing machine is locked and I cannot get

Resolved Question:

My Bosch Exxcel 7 washing machine is locked and I cannot get the door to open. I think the programmer may be jammed
Submitted: 10 months ago.
Category: Appliance
Expert:  KevinWhiteJA replied 10 months ago.

Hi, welcome to Just answer .... have you tried to clean the drain pump hose and filter ? If yes please get back with its complete model number
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Customer: replied 10 months ago.
No ..will do that now
Expert:  KevinWhiteJA replied 10 months ago.

OK please do that with the washer unplugged and let me know how it goes

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Customer: replied 10 months ago.
Thank you .. all working now.

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