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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 995
Experience:  Worked on appliances for more than 15 years
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Micheal, I have a Classixx6 WAE28363 washing machine which i

Resolved Question:

Hi Micheal,
I have a Classixx6 WAE28363 washing machine which i need to resest as it is showing a F21 error code. I have fixed the problem, just need sequence to reset.
Do you know this ?
Many thanks,
Karl.
Submitted: 11 months ago.
Category: Appliance
Expert:  KevinWhiteJA replied 11 months ago.

Hi, welcome to Just answer .... F21 is a motor circuit fault, if the reset wont work then you have to replace the motor or the control... please follow this for reset:

Turn the knob to the off position.

Turn the knob to the 6 o'clock position.

Wait till the start light flashes.

Press and hold the spin button.

While holding it, turn the knob to the 7 o'clock position.

Release the spin button.

Turn the knob to off.

Turn on and try the machine again.

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Customer: replied 11 months ago.
Hi, this is the problem, the model I have does not have a spin button. The only buttons are start, wash plus, pre wash, Reduced ironing and aqua plus and the main control knob.
Cheers
Customer: replied 11 months ago.
Can you help ?
Expert:  KevinWhiteJA replied 11 months ago.

OK please provide with its complete model number and PNC number

Customer: replied 11 months ago.
WAE28363GB/05 41810024470501
FD 8810 601408
Are these what you are after ?
Cheers.
Expert:  KevinWhiteJA replied 11 months ago.

Sorry I was away... thanks for the information, in your model# ***** is the Spin speed that you have to press and hold

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Customer: replied 11 months ago.
Hi Kevin
Hooray, we have managed to reset it. We have just put a wash on so fingers crossed it is all back to normal.
Thank you for your advice. Will definetly recommend you to others.
Kind regards
Karl