Good morning, I am having difficulty finding the AEG model,
There should be a small sticker with the product and model number displayed on the front of the drum when you open the washer door, alternatively there can be one found in the compartment where the filter is located.
Can you confirm the model number provided is correct, and provide me the product number which should be found under the model number.
Hi Bruce, I cant find a record of it on the AEG parts database.
However give me a few minutes, to look into this further.
The EF 0 code is a generic code, suggesting significant hardware failure.
To find the specific error code please follow the steps below:
Regardless of the code I think you will need to call an engineer out to run a diagnostic on the machine, however the fact the fault occurred with the washer full (as you had to drain it, to empty the filter) suggests more likely than not, the overflow switch has failed or the pump, however I can at least give you an idea on the cost for repair once I have the code.
If you would like me to recommend a local engineer to come out and fix the issue, can you please provide your post code.
Right, we are getting somewhere.
EF3 suggests a flood, you need to remove a panel from the washer and see if you can see any water at the base.
With the washer off dry out the base and and make sure there isnt even a puddle. Switch the machine on the fault should have cleared, if it hasnt or if there isnt any water then its looking like a faulty flood sensor.
Ok, repeat the process you performed to show the EF3 error earlier and let me know if an alternative code appears.
If the EF0 code is still displayed, with the washer in the off \ standby position, hold down the start button and the program dial one click to the right, after 3 seconds release the buttons.
With the machine off hold the two upper buttons on the machine (think they are to do with drying, located at the top right of the control panel)
Turn the machine on to the first program (one click right).
Release the buttons
Wait 5 seconds, set the dial to the second from last option.
See if a code is shown on the display.
Then rotate the dial to off, then to first program to the right, then back to off.
Unplug the machine for 2 minutes
Plug it back in and see if the fault has cleared.
No problem, I would recommend you call out a engineer, as if that hasnt cleared the fault its going to need a full set of diagnostics run against it.
Please advise your postcode if you would like me to recommend someone, appreciate if you can rate the service received.