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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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Connected induction hob AEG HK874400FB and keep getting

Customer Question

Hi, connected induction hob AEG HK874400FB and keep getting error code E8 indicating the hob is connected to only one phase.
Cables are as follows:-
Black to Live (Red)
Brown and Blue to Neutral (Black)
Earth to Earth
I am connected to 240 volt domestic supply (32 amp fuse)
Any advice why I am seeing the error code?
Thanks
Submitted: 1 year ago.
Category: Appliance
Expert:  Michael replied 1 year ago.

Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

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Have you verified that you actually do have 240 VAC from the wires with a meter?

If so, then how old is your HOB?

Thank you

Tech Michael