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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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Red salt light is on half way thro programme on all

Customer Question

red salt light is on half way thro programme on all programme, salt is full
Submitted: 11 months ago.
Category: Appliance
Expert:  Michael replied 11 months ago.

Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.

2. I will give you the best possible Answer for your problem without the ability of actually being present with you.

The better you describe the problem, the quicker I can help ;-)

3. Remember to leave a Positive Rating ,it doesn't cost anything additional to rate kindly;-)

I am only credited for my time and expertise if you rate kindly.

May I have the full model # of your dishwasher?

And does the light come on mid way, and stop the machine?

Thank you

Tech Michael

Customer: replied 11 months ago.
It is indesit dfg15b1uk. It stops on the drying cycle red light c ok mes on and salt light too altho salt dispenser is full. Machine stops
Customer: replied 11 months ago.
Hope you can answer soon as going to bed!
Customer: replied 11 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 11 months ago.
is it the heater element and if so how easy is it to replace?
Expert:  Michael replied 11 months ago.

Hi Im sorry for the delay but I am not in all day on Sunday's.

I did send you a phone call request, if you accept that, I can call you ASAP.

Also, Indesits typically take about 3 cycles after refilling the salt before the light goes out. According to the manual it's normal. Yours might be the same.

And, make sure there is no excess moisture in the salt container ;-)

If the above doesn't work for you then ring Hotpoint on 08709 066 066, I've found them to be unusually helpful

In any case, I will stick with you until this is complete.

Please rate my service kindly.

Also it is the only way I am credited for my time and expertise with you.

Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.

Then you can reach me by simply replying to this message anytime.

Thank you and have a great day!

Sincerely

Tech Michael

Customer: replied 11 months ago.
it does not help I am afraid, so will not continue with this. Many thnks