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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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My fridge freezer is making a loud vibration noise and has

Resolved Question:

My fridge freezer is making a loud vibration noise and has flashing yellow lights on either side of the green light
Submitted: 1 year ago.
Category: Appliance
Expert:  Michael replied 1 year ago.

Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.

2. I will give you the best possible Answer for your problem without the ability of actually being present with you.

The better you describe the problem, the quicker I can help ;-)

3. Remember to leave a Positive Rating ,it doesn't cost anything additional to rate kindly;-)

I am only credited for my time and expertise if you rate kindly.

How old is your fridge?

Also may I have the make, and Full model # of your fridge freezer so I can assist you properly?

Thank you

Tech Michael

Customer: replied 1 year ago.
Hot point fridge freezer two years old ex2010
Expert:  Michael replied 1 year ago.

Thank you for that information.

Ok, first thing, you need to defrost this one for 24 hours with the doors open.

Then re start the fridge, and let me know how it sounds and how it does?

This may very well solve the issue, but also please let me knwo if the vibration seems to be coming from the bottom of the fridge or the rear wall behind the freezer? Inside the freezer?

In any case, I will stick with you until this is complete.

Please rate my service kindly.

Also it is the only way I am credited for my time and expertise with you.

Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.

Then you can reach me by simply replying to this message anytime.

Thank you and have a great day!

Sincerely

Tech Michael

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