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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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Fridge freezer keeps icing up. Electrolux ENB35405W. Had it

Customer Question

Fridge freezer keeps icing up. Electrolux ENB35405W. Had it approx 5 years but only started doing this about 2/3 months ago.
Submitted: 10 months ago.
Category: Appliance
Expert:  JamesI replied 10 months ago.

The most common reason for frost is a faulty door seal, please check the door is closing and the seal is not damaged.

If the door is not damaged, the next likely cause is poor temperature regulation, can you advise when the freezer was last thoroughly defrosted (over 12 hours)

Expert:  JamesI replied 10 months ago.

Please let me know if I can be of any further assistance.

Expert:  JamesI replied 10 months ago.
I haven't heard from you in the last few days, please let me know if you need any further assistance?Many thanks
Expert:  JamesI replied 9 months ago.
I havent heard from you in a few days, and wanted to understand if I can be of any further assistance?

Regards

James

Expert:  JamesI replied 9 months ago.

Good morning, I havent heard back from you in the last few days, do you still require assistance?