Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.
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How old is your freezer?
Also may I have the Full model # of your freezer?
I just sent the offer so I can call, please accept that and I can call;-)
Hi thats ok, we can handle it here.
A couple of things will cause this issue, one is the door seal, if it looks bad it needs to be replaced.
Its easy to do and I will help you no extra cost when you have the seal.
One min please....
It also could be one of the three defrost components that may have failed. But first let me know how the door seal looks, any gaps anywhere etc?
Ok thats a good telltale sign.
The best place to get a new door seal is: http://www.espares.co.uk/
I would call them to place the order for the new seal, usually if you call, they will ship it the same day you call;-)
Please call Espares: 0844 9777 888 .
Also you will be sure to get the correct one for your freezer the first time lol ;-)
Once you have it please reply to me here so I can tll you how to do replace that.
In any case, I will stick with you until this is complete.
Please rate my service kindly.
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Thank you and have a great day!
You're very welcome, please rate kindly at this time;-)
Have a wonderful day!
Hi, , yes, sometimes that happens;-(
I will see if there is any surplus shop that may still have some f those for oyu.
It may take me a day to find them;-)
Thank you for your patience.