How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michael Your Own Question
Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
11519491
Type Your Appliance Question Here...
Michael is online now

My beko fridge freezer ice maker isn't making any ice

Customer Question

My beko fridge freezer ice maker isn't making any ice
Submitted: 1 year ago.
Category: Appliance
Expert:  Michael replied 1 year ago.

Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.

2. I will give you the best possible Answer for your problem without the ability of actually being present with you.

The better you describe the problem, the quicker I can help ;-)

3. Remember to leave a Positive Rating ,it doesn't cost anything additional to rate kindly;-)

I am only credited for my time and expertise if you rate kindly.

May I have the full model # of your freezer?

Also how old is it?

Thank you

Tech Michael

Customer: replied 1 year ago.
Leisure fridge freezer HJA6100
Customer: replied 1 year ago.
8 years old
Expert:  Michael replied 1 year ago.

Thank you for that information.

On this one, all you need is a new ice maker, those old ones will fail anytime after about 5 years so yours did well;-)

It is super easy to replace and I will help you all the way though this.

The best place to get a replacement ice maker is: http://www.ransomspares.co.uk/

Its best to call to place your order for a new ice maker.

Please call Ransom Spares: 0844(###) ###-####a href="http://www.ransomspares.co.uk/" target="_blank">Home

I will stick with you until this is complete.

Please rate my service kindly.

Also it is the only way I am credited for my time and expertise with you.

Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.

Then you can reach me by simply replying to this message anytime.

Thank you and have a great day!

Sincerely

Tech Michael

Customer: replied 1 year ago.
What do I need to ask for when ordering ?? Do I just give make and model of fridge freezer ??
Customer: replied 1 year ago.
Is it the ice maker sensor we need ?
Expert:  Michael replied 1 year ago.

Hi, sorry for the delay

Expert:  Michael replied 1 year ago.

All you need to tell them is the make and full model # and they will pull up the correct ice maker for you and ship it the same day;-)

Please rate kindly.

Once you have it in your possession, just drop me a line and I will talk you through this replacement.

Its just a few screws three to be exact and one plug in wiring clip.

Thank you

Tech Michael