Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.
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May I have the full model # of your washer?
Also how old is your washer?
Thank you for that information.
Please unplug your washer for 1 full hour. Then you can re plug it in and try again.
This may solve the issue, but if it doesn't please let me know.
Sometimes the electronics in these glitches and gets confused internally due to power fluctuations.
If that works Great!
But if not, please let me know because in that case you will need a new door lock mechanism to fix this one.
If this ends up not working after 1 hour unplugged, then you will need to order a new door interlock mech.
The best place to get that part would be :http://www.ransomspares.co.uk/
I would call to place that order so they send you the correct part the first time ;-)
I will help you replace this part at no additional cost.
There is no soldering required, it just plugs in;-)
Also they usually ship the same day you call;-)
Please call Ransom Spares: 0844(###) ###-####a href="http://www.ransomspares.co.uk/" target="_blank">Home » Parts » Brands » Candy
In any case, I will stick with you until this is complete.
Please rate my service kindly.
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Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.
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Thank you and have a great Sunday!
I'll be here fingers crossed here for you as well;-)
Please rate kindly at this time so we can remain together;-)
Hi I will check on that for you in the morning, I may be able to come up with a diagram for you;-)