Hi, Im sorry to hear that.
How long after you turn it on, does it take before it shuts itself off?
Hi, once you press, to start a brew cycle, how long will it stay on?
That will tell me what is wrong ;-)
Does it make any sounds as if it were going to brew or even heat the water in the tank, probably not?
Thank you for that information.
One last question, how old is your Krupps machine?
Thank you , in this case, you can contact Krupps, the main brew unit has failed. But...it is still fully covered under the manufacturers warranty:-)
So they will replace the brew unit for you free of charge.
I wish I had a quicker solution, but I wouldn't pay for a new brew unit in this case as it would also void the warranty.
you can reach them for this service by calling Krupps: Monday to Friday 10.00am to 4.00pmHelpline:UK – 0345(###) ###-####/a> ROI – 01(###) ###-####/a>
In any case, I will stick with you until this is complete.
Please rate my service kindly.
Also it is the only way I am credited for my time and expertise with you.
Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.
Then you can reach me by simply replying to this message anytime.
Thank you and have a great Sunday!
Hey, you are very welcome;-)
They will replace it anyway if you sent in the warranty card when you bought it. Also they have ways to knwo you bought it when you did;-)
Please rate kindly, no cost for that, but it is the Only way I am credited for my time and expertise with you today.
And have a wonderful Sunday!
Tech Michael ;-)
By the way, once you rate, you will have me for 30 days in case you need to make this repair yourself, I will help all the way;-)
Hi you need to click the ratings button to actually rate ;-)
There is no additional cost for that, but its the only way I get any credit for my time.