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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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We have an American style stainless doors fridge freezer

Customer Question

we have an American style stainless doors fridge freezer NEFF K3990 and have a leak from bottom of the freezer compartment : we saw online that either we have to take off a cover inside to defrost the drainage pipe OR to trun off completely for 24 hrs ( safeguarding the contents ofcourse) but we cannot find a switch to isolate and turn off the freezer alone. In fact we cannot locate the switch for either the freezer or fridge compartments?? Can you help please???
Submitted: 10 months ago.
Category: Appliance
Expert:  Dales-Electronic replied 10 months ago.

Hi my name is Ian, would you kindly let me have the full ENr which is on the rating label as there are a number of versions of the K3990, the ENr will be something like this ~ K3990X7RU/01