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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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My stoves dishwasher is showing code E7. Model Q600 DW. How

Customer Question

My stoves dishwasher is showing code E7. Model Q600 DW. How can this be iced?
Submitted: 1 year ago.
Category: Appliance
Expert:  Michael replied 1 year ago.

Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.

2. I will give you the best possible Answer for your problem without the ability of actually being present with you.

The better you describe the problem, the quicker I can help ;-)

3. Remember to leave a Positive Rating ,it doesn't cost anything additional to rate kindly;-)

I am only credited for my time and expertise if you rate kindly.

How old is your Stoves dishwasher?

Also did it fail during use or was it this way when you wen to use it?

Thank you

Tech Michael

Customer: replied 1 year ago.
Dear *****, my dishwasher is approximately 15 years old. The machine was blocked when I went to use it.
Expert:  Michael replied 1 year ago.

Hi, thank you for that info.

Please turn off power at the mains as a test.

Then

What will it do exactly now, if you try run it?

Thank you

Sincerely

Tech Michael

Customer: replied 1 year ago.
I set the machine on P7, having turned it off at the main switch. Nothing happened.
Customer: replied 1 year ago.
My reply may seem ambiguous, as I didn't say that I put the main switch on again.
Expert:  Michael replied 1 year ago.

Ok well let me knwo when you do that;-)

Thank you

Sincerely

Tech Michael

Customer: replied 1 year ago.
Have done that. No response
Expert:  Michael replied 1 year ago.

Thank you,

This unfortunately means you have a bad main control board.

Its easy to replace no soldering required, it just plugs int to the wire harness.

I will help you get to it if you need me when you have the new main control board.

The best place to got that is: http://www.espares.co.uk/

I would call to order this part as there are so many different ones. Let them pick it for you and you will be assured to get the correct one.

Please call Espares: 0844 9777 888

In any case, I will stick with you until this is complete.
Please rate my service kindly.
Also it is the only way I am credited for my time and expertise with you.
Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.
Then you can reach me by simply replying to this message anytime.
Thank you and have a great day!
Sincerely
Tech Michael

Michael and other Appliance Specialists are ready to help you
Customer: replied 1 year ago.
Thank you for your help. The nes pcb costs £311 plus vat. We are going to buy a new Bosch machine to £350
Plus fitting!!