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JamesI
JamesI, Handyman
Category: Appliance
Satisfied Customers: 1692
Experience:  I have repaired and maintained numerous items over the years, from fridges to freezers, radios to TV's.
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Ihave a lg direct drive washing machine modelf1402fdso

Customer Question

Ihave a lg direct drive washing machine modelf1402fdso during wash cycle it sounds like there are stones inside the drum,, however there is times when there is no noise
Submitted: 1 year ago.
Category: Appliance
Expert:  JamesI replied 1 year ago.

Can you confirm you have checked the filter at the base of the washing machine, as in some instance debris from the wash can find itslef in the filter

Customer: replied 1 year ago.
I can confirm the filter did have debris in it and was cleaned the machine was put through another cycle but still no change hope this helps you thanks robert
Expert:  JamesI replied 1 year ago.

If the filter has been cleaned and you found debris it suggest there may be some small stones or similar still int he machine, they should work themselves out, keep checking the filter after a few washes and see if what is in the filter is hard enough to make the noise you can hear.

If it continue to bother you the next step is to strip the washer down, and check what in the sump where the water sits.

Should you wish an engineer to come out to strip the unit down, please provide your postcode.

Regards

James

Customer: replied 1 year ago.
thankyou just taken more debris out the filter will check again after the next wash will let you know regards robert
Expert:  JamesI replied 1 year ago.

Hi Robert, just wondered how you got on with the washer?

Appreciate if you can rate the service received over the course of the week.

Regards

James