The most likely cause is a failed element, this can be purchased from here at a cost of around £50.In terms the lights which are showing, to confirm its the intensive programme light (to the right of eco) which is on, in addition to the flashing light for the power?
If you wish to arrange its repair I suggest you use ***** ***** on 01522 512771, he charges £30 call out, plus a further £20 labour cost if you chose to have it repaired once he gives you a quote for the part.
Assuming you do not have Hotpoint extended warranty and the appliance is over a year old, the cost would be £134.99 for the repair and includes parts and labour, if they cant repair they only charge £55.
You can book Hotpoint to attend by calling 03448 224 224, selecting option 3 and option 3.
Good morning, I havent heard back from you in the last few days, do you still require assistance?
No problem, appreciate if you can rate the service received so I may resolve the case.