How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask George-Allsorts Your Own Question
George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
19471162
Type Your Appliance Question Here...
George-Allsorts is online now

I have a Zanussi jetsystem 1000 washer. The machine was on

Resolved Question:

I have a Zanussi jetsystem 1000 washer. The machine was on when there was a power cut and now it is dead. I tried replacing the fuse to no avail. Is there some kind of reset option or something else I can do to get it working?
Submitted: 1 year ago.
Category: Appliance
Expert:  George-Allsorts replied 1 year ago.

Using a different appliance in the socket instead of the washing machine; have you checked that the socket has power?

Customer: replied 1 year ago.
There isn't a socket. The power cord goes into the wall directly so there is nothing to unplug.
Expert:  George-Allsorts replied 1 year ago.

Then have you checked the switch in the meter box?

Customer: replied 1 year ago.
I had to reset the main breaker as the whole house went dark. Then I reset all the individual breakers. Everything else in the house is working fine now.
Expert:  George-Allsorts replied 1 year ago.

Is there a switch on the wall for the washing machine... If so, is there a fuse at the switch?

Customer: replied 1 year ago.
Yep that was the fuse I replaced.
Expert:  George-Allsorts replied 1 year ago.

Do you have a multimeter? and know how to use it?

Customer: replied 1 year ago.
No and no. All your questions are about the power so it seems like there's no reset option on the washer itself, is that right?
Expert:  George-Allsorts replied 1 year ago.

No, not for a power problem

Expert:  George-Allsorts replied 1 year ago.

I am trying to assist you in finding where the issue is so that you can sort it

Customer: replied 1 year ago.
Okay, thanks. I will try another fuse. Thanks for trying.
Expert:  George-Allsorts replied 1 year ago.

It may not be the fuse that is broken

Customer: replied 1 year ago.
Anything else to try other than replacing the fuse and resetting the breakers again?
Expert:  George-Allsorts replied 1 year ago.

I was going to get you to test the incoming power with a multimeter, but if you do not have one we can't do that.

If you can find a friend who does have one then we can proceed.

George-Allsorts and other Appliance Specialists are ready to help you
Customer: replied 1 year ago.
Allright. Appreciate your help.