Good afternoon, my name is ***** ***** I will assist with your query today.
Please give me a few minutes to lookup your boiler specification.
Firstly we need to invoke the reset process on the boiler.
Start by press the reset button marked R on the control panel
Next Fault should appear and it should advise what the fault is along with a code.
Please let me know what the fault code is.
Good morning, I havent heard from you in a while, do you still require assistance?
Good evening, I havent heard from you in a while, do you still require assistance?