Hi,My name is ***** ***** I will help with your question. Please could you let me know which four lights are flashing.
Thank you I am just looking at the service information. I will get back to you shortly
Hi,Could you try and reset the machine and let me know if the fault reappears.Turn the appliance knob to the off or reset position, 12 oclock.Turn the knob to the 6 oclock position.Press and hold the spin button and while holding the spin button turn the knob to the 7 oclock position.Continue holding the spin button for about 5 seconds then release the spin button and now turn the knob to offWhen your turn it back on it should have cleared the error code.
please bear with me
Are you able to put the machine on a spin?
How is the drain hose connected to your waste water? Are you able to remove it from the waste water pipe and place it in a bucket.
Ok if you remove the pump filter do you get any water coming out? I think there could be a blockage and the machine still thinks there is water in the base.
Thank you are you able to get the washing machine out? The fault code is pointing me towards water in the base of the machine and it has tripped the anti flood device or a blockage in the pipe. The only way to investigate further is to remove the back from the washer.