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Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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I have a Zanussi 7148P washing machine. It stopped mid cycle

Customer Question

I have a Zanussi 7148P washing machine.
It stopped mid cycle and refuses to do anything.
There appears to be no problems with the water supply or drainage.
It has come up with an 'Err' code but no numbers ie. '10' or '20' etc.
Please can you advise ?
Submitted: 11 months ago.
Category: Appliance
Expert:  JamesI replied 11 months ago.

Good afternoon my name is ***** ***** I will assist you with your query today.

Please give me a few minutes to look into your issue.

Customer: replied 11 months ago.
Please respond as soon as you can.
Expert:  JamesI replied 11 months ago.

Please attempt the following process to obtain the error code:

Turn the dial to off.

Press and hold the start button and the button to the left of it again.

Keep them both held in and turn the dial 1 click clockwise.

Keep the buttons held in till the led flash then let go.

Now turn the dial 1 click clockwise and see if the door locks and it starts to fill.

If so then turn the dial 8 more clicks and let me know if an Errro code is shown

Then turn the dial to off.

Customer: replied 11 months ago.
I have done as suggested and there is no error code.
The display reads 2.22 and it's doing nothing.
Expert:  JamesI replied 11 months ago.

Unfortunately James this is suggesting a hardware fault relating to the control board.

If you provide me with your postcode I can recommend a suitable engineer to attend and replace the board for you.