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JamesI
JamesI, Handyman
Category: Appliance
Satisfied Customers: 1346
Experience:  I have repaired and maintained numerous items over the years, from fridges to freezers, radios to TV's.
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Hoovervisiontech7kg when finished washing door wont open

Customer Question

hoovervisiontech7kg when finished washing door wont open shows e16
Submitted: 9 months ago.
Category: Appliance
Expert:  JamesI replied 9 months ago.

Good morning, my name is ***** ***** I will assist with your query today.

Expert:  JamesI replied 9 months ago.

Hi David, E16 relates to a fault in the heating system, which the majority of the time means a new element is required.

The replacement element would be around £30-40.

If you would like me to recommend a suitable engineer to attend to fit the element, please provide your postcode.

Customer: replied 9 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  JamesI replied 9 months ago.

The video here explains how to open a locked washer door, and is generic regarding of make or model.

Should you wish to perform the repair yourself please refer to the video here.

Please let me know if I can be of any further assistance.

Regards

James

Customer: replied 9 months ago.
please cancel and refund the £20.00
Expert:  JamesI replied 9 months ago.

I am sorry you do not feel I have been able to answer your question, and will refer the matter to customer services to process your refund.

JamesI and other Appliance Specialists are ready to help you

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