Appliance Repair Questions? Ask a Technician for Answers ASAP
Good afternoon, my name is ***** ***** I will assist with your query today.
Is there water in the dishwasher when you open it, if you set the dishwasher to a pre-wash\rinse programme, does the programme complete?
The rinse\pre wash should be the program called "rinse & hold", if you set the program to this it should complete without a fault.
From what you have described (and assuming the above completes without issue), the fault is due to the heating system failing, most likely this will be the element. After a minute if the water doesnt heat up the machine generates an error hence why it fails after it drains the water out from the first time.
If you provide me with your postcode I can recommend an engineer to attend and replace the element for you.
Good evening, I havent heard from you in a while, do you still require assistance?