How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
14831508
Type Your Appliance Question Here...
Rob is online now

My AEG lavamat 16810 update has a problem stops on 12 minute

Customer Question

My AEG lavamat 16810 update has a problem stops on 12 minute spin cycle with 7 minutes to go, and now won't wash, program starts and water fills but just sits there. Drains OK
Submitted: 11 months ago.
Category: Appliance
Expert:  JamesI replied 11 months ago.

This sounds like a motor fault, do you hear any signs of the motor trying to spin, and I assume once you select a program and it it starts filling the drum shows no sign of moving?

Customer: replied 11 months ago.
that's right, and just tried short spin cycle again and drum doesn't move, but makes the draining noise.
Is the motor an"easy" repair
Expert:  JamesI replied 11 months ago.

Apologies for the delay in responding, the motor could just need a set of new brushes, or just need a new belt.

If you remove the back cover you will see the motor, its not overly complex, however getting the tension right, and working out if its just the brushes or the entire motor at fault is probably where a engineer coming out would earn his worth.

If you want to have a go, start by checking your getting a voltage to the motor with a multi meter, should you wish to get somone out to look at it, please provide your postcode and I can find someone in you area.