The extractor should be plugged into a single socket, and most likely the plug fuse has stripped.
Most of the time the socket is often directly above the extractor, some time you need to remove the flue cover to find the socket, but if you can see the control board you just need to follow the flex which goes to the plug.
Good evening, I havent heard from you, I just wanted to follow up to see if you require any further assistance?
Excellent appreciate if you can rate the service received, so I can close the case down
Hi Nigel, I understand the issue has now been resolved, appreciate if you can rate the service received using the star rating so I may close the case.
Good morning Nigel, so I may close the case I would appreciate it if you could rate the service received using the star rating on this page.