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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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Can you tell me why my washing machine won't wash/spin my

Resolved Question:

Hi, can you tell me why my washing machine won't wash/spin my bath mats? I have never had any trouble with this until I bought the Samsung Digital Inverter.It always comes up with an error code at 9 minutes into the wash. Thanks.
Submitted: 1 year ago.
Category: Appliance
Expert:  Michael replied 1 year ago.

Hi Im sorry to hear that.

If there isn't enough weight in the machine that would be one reason.

But may I have the full model # of your washer and the approximate age?

Also, does it spin other items well?

Thank you

Sincerely

Tech Michael

Customer: replied 1 year ago.
It spins other items really well. it is about three years old and is a Samsung Eco Bubble - No: WD906U4SAGD. Thanks.
Expert:  Michael replied 1 year ago.

Thank you for that information.

The problem is just a weight issue, there is a scale in this machine and it wont work well unless you add more to the machine with your bath mats;-)

There maybe a scale problem that would require service but for now it sounds like just too light a load;-)

In any case, I will stick with you until this is complete.

Please rate my service kindly.

Also it is the only way I am credited for my time and expertise with you.

Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.

Then you can reach me by simply replying to this message anytime.

Thank you and have a great day!

Sincerely

Tech Michael

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