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Richard Hill
Richard Hill, Customer Service
Category: Appliance
Satisfied Customers: 408
Experience:  A good general knowledge of electronics, computers and telephony. I can usually get most things fixed.
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Can I cancel out 2 function buttons pressed by mistake at

Resolved Question:

can I cancel out 2 function buttons pressed by mistake at end of normal wash cycle as now machine has flashing lights so have to unplug to open the door after washing has finished,
vivienne
Submitted: 11 months ago.
Category: Appliance
Expert:  Richard Hill replied 11 months ago.

Hi Vivienne,

Can you provide the Hotpoint model number please?

Regards,

Rich

Customer: replied 11 months ago.
indesit washer/dryer model number is ***** 146 bought 7 yrs ago new.
Customer: replied 11 months ago.
indesit washer /dryer model number WIDXL 146 (bought new seven years ago)
Hope this does the trick
Regards Vivienne
Expert:  Richard Hill replied 11 months ago.

Hi Vivienne,

Is the on-off/door lock LED flashing rapidly at the same time as at least one other LED?

If so Indesit recommend:

1. Switch off machine

2. Remove from mains for 40 seconds

3. Put mains plug back in

4. Switch on

5. If problem persists, there is an ongoing problem which an engineer will need to look at.

Regards,

Rich

     

Expert:  Richard Hill replied 11 months ago.

Hi Vivienne,

Is the on-off/door lock LED flashing at the same time as one of the other LEDs?

If so, Indesit recommend:

1. Switch off the machine.

2. Remove the mains plug for at least 40 seconds

3. Put the mains plug back in

4. Switch on

5. If problem persists there is a problem with the machine and an engineer will need to look at it.

Regards,

Rich

Customer: replied 11 months ago.
Hi ***** have tried doing as you suggested as my handbook also suggests this.
I was hoping you would come up with other possible solutions so i am not really happy
with the outcome of this enquiry as it has not solved the problem.
regards
vivienne
Expert:  Richard Hill replied 11 months ago.

Hi Vivienne,

Unfortunately this does seem to indicate a fault that an engineer will need to look at, but I'm happy to opt out and see if another expert can help you.

Regards,

Rich

Richard Hill, Customer Service
Category: Appliance
Satisfied Customers: 408
Experience: A good general knowledge of electronics, computers and telephony. I can usually get most things fixed.
Richard Hill and other Appliance Specialists are ready to help you
Customer: replied 11 months ago.
i would be happy for any other suggestions from a colleague to try to remedy my problem.
Vivienne
Expert:  Nicola-mod replied 11 months ago.
Hello,
It seems the professional has left this conversation. This happens occasionally, and it's usually because the professional thinks that someone else might be a better match for your question. I've been working hard to find a new professional to assist you with your question, but sometimes finding the right professional can take a little longer than expected.
I wonder whether you're OK with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.
Thank you!
Nicola
Customer: replied 11 months ago.
hi Nicola,
My problem is solved now as i tried unplugging my machine for 5 minutes
this time and that worked.
thanks for trying to hep.
regards Vivienne
Customer: replied 11 months ago.
HI nicola,
i sent you a reply saying machine o.k now after unplugging for 5 minutes.
Vivienne