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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 995
Experience:  Worked on appliances for more than 15 years
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My Machine won't unlock, I have tried re spinning, pausing

Customer Question

My Machine won't unlock, I have tried re spinning, pausing and turning off at the mains,
Submitted: 9 months ago.
Category: Appliance
Expert:  KevinWhiteJA replied 9 months ago.

Hi, welcome to Just answer .... have you tried to clean the drain filter located at the bottom front of the washer ? Please tell me its complete model number
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Customer: replied 9 months ago.
to drain screen No. is WMB/1543W
Customer: replied 9 months ago.
I am 70 years old and unable to do more than twiddle with the knobs, if the machine needs pulling out I will have to get someone in.
Expert:  KevinWhiteJA replied 9 months ago.

It seems that the child lock is activated. To unlock it press the second and fourth (left to right) auxiliary buttons at the same time for 5 seconds. They will be linked with a line and a padlock sign whilst you do this.

Customer: replied 9 months ago.
I Dont have buttons in a line I have A illuminated panel with buttons around it, Spin, Time Delay + and - pn right andTemp, Start, and Pause Press and hold for 3 seconds.
Expert:  KevinWhiteJA replied 9 months ago.

If you look at the option buttons on the front. Underneath them you will see a pad lock sign with 2 lines either side going to 2 of the buttons.

Press these buttons at the same time and hold for a few seconds and this will take the child lock off.

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Customer: replied 9 months ago.
Sorry I hadn't noticed those buttons. I have done that and get :- C OFF but the padlock is still flashing.
Customer: replied 9 months ago.
I have to go out now I will have to get somebody in tyo look at it, thank you very much for trying.
Customer: replied 9 months ago.
I just tried resetting child lock before I left and it worked. Thank you very much.
Customer: replied 9 months ago.
Thank you for your help Kevin, my washing is now out of the machine, and would you believe I have found my book on it. Thanks again.
Expert:  KevinWhiteJA replied 9 months ago.

Great thank you

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