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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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We have water coming out of the bottom of fridge freezer

Resolved Question:

We have water coming out of the bottom of fridge freezer every now and then. Can you help?
Submitted: 10 months ago.
Category: Appliance
Expert:  Michael replied 10 months ago.

Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

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How old is your fridge?

Also may I have the full model #?

And is there any heavy frost on the rear wall inside the freezer section?

Sincerely

Tech Michael

Customer: replied 10 months ago.
We bought the fridge freezer in February 2014. ActiveSmart Ice & Water, so think RF610/RF540A model 900mm width.
Slight 'water run' freeze on rear wall and bottom of freezer section.
Customer: replied 10 months ago.
We have pulled the whole model from the wall and checked the back - the evaporator is empty. Sometimes it leaks 2-3 times a day but yesterday only once!
Expert:  Michael replied 10 months ago.

Hi it could be especially if its been hot out, that the unit, when defrosting, had too much ice on the cols so that extra water leaked as the drain pan under the fridge likely became full and overflowed. Just keep an eye on that for a few weeks and please let me knwo if it continues, I will then go further with you so we can determine the problem. But I have seen this so many times so hopefully for you it just overflowed. Things that could cause this, leaving the door open too long etc. Or a cracked drip pan or evap fan behind the fridge in the lower compartment near the compressor. fan failure is possible but its too early to say,

In any case, I will stick with you until this is complete.

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Thank you and have a great day!

Sincerely

Tech Michael

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