Appliance Repair Questions? Ask a Technician for Answers ASAP
Good afternoon Anne - Just to clarify you are through to a department that looks after repairs not customer complaints. Unfortunately your Kettle is only covered by a one year manufacturers guarantee so you are unlikely to be able to move further with this unless someone in the Customer Care department takes pity on your plight. You will not be charged unless you wish further information. Thank You for contacting us and I wish you well with your problem.