My name is ***** ***** will assist with your query today.
So I am clear where the water is leaking from with the door open, where are you seeing the filter, as the manual I have suggests the filter is in the base of the dishwasher.
Are you referring to the soap dispenser?
In most cases this type of fault will be caused by the waste water pump, it may have become lose or may have a pipe which has started to fail.
Once I understand where your seeing the leak I can better advise what you can do to troubleshoot, and what your options are with regard to repair.
Right so your talking about the drying van vent on the front of the control panel, apologies I thought you were referring to the inner-side of the door.
It sounds like the waste pump hasnt removed all the residual water, before the drying fan has started, have you cleaned the sump filter and removed the plate and given them a good clean as per the page 34 of the manual here?
The residual water is then being blown into the air duct, which is then making it into the door vent, the colour could be partly because the vent has dust and dirt which tainted the water or just because the waste water hasnt been fully pumped out and being dirty to start with.
If after the filter and sump plate have been cleaned the fault is still present, the next stage is to check the waste pipe at the rear isnt kinked, and the drain has good flow, after which its a case of getting someone in to test the pump, and flow regulator which tells the pump when to stop.
With regard to the rust, I would give this a good clean off with vinegar, and most like caused due to the amount of water left in the machine when not in use.
Should you like me to recommend someone to come to site to look at the pump please provide your postcode.
I havent heard back from you in a while, do you still require assistance?
Good morning Peter, I havent heard from you in the last couple of days do you still require assistance?
Hi Peter I would highly recommend Mike at MP Appliances, we have recommended him in the past and had excellent feedback.
His number is 07747 062108.
Please let me know if I can be of any further assistance, of if you cant get hold of him today.
In order for me to resolve the case appreciate it if you could log back in and rate the service received, using the star rating on this page.
Glad to hear that Peter, there should be a star rating on this page, appreciate it if you can rate the service using the start so that I can close the case.
Hi Peter, appreciate if you can log back in and rate the service received so I can mark the case resolved, should you need anything else please let me know..
Hi Peter, I havent heard back from you, if you have everything you need, please rate the service received using the star rating, so I can close the case.
Should you need any further assistance please advise how I can assist you further.