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JamesI
JamesI, Handyman
Category: Appliance
Satisfied Customers: 743
Experience:  I have repaired and maintained numerous items over the years, from fridges to freezers, radios to TV's.
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My engineer has checked everything and the heater is OK but

Customer Question

Hi MichaelMy engineer has checked everything and the heater is OK but he has a query regarding the bimetal stat which has two yellow wires and 2 blue wires. Both have continuity and are closed circuits. Should one be open circuit? I hope this makes sense to you.
Submitted: 1 month ago.
Category: Appliance
Expert:  JamesI replied 1 month ago.

Hi Susan, it sounds like you have a thermostat which is dual purpose, one side to manage defrost and the other coolant.

With the appliance above desired temp, one should be open circuit and the other closed circuit.

I hope that helps clarify the situation.

Regards

James

Customer: replied 1 month ago.
Thank you James. I will pass that on to the engineer.
Expert:  Michael replied 1 month ago.

Hi if you still need help please let us know.

In any case, I will stick with you until this is complete.

Please rate my service kindly.

Also it is the only way I am credited for my time and expertise with you.

Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.

Then you can reach me by simply replying to this message anytime.

Thank you and have a great day!

Expert:  JamesI replied 1 month ago.

Hi Susan,

Just wanted to follow up to see how your getting, did the engineer resolve the issue yesterday?

James

Expert:  JamesI replied 1 month ago.

Hi Susan,

I havent heard back from you in a while, do you still require assistance?

Expert:  JamesI replied 1 month ago.

Good morning Susann, I havent heard from you in the last couple of days do you still require assistance?

Regards

James

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